Knowledge Base

Articles

  What happens if my service is suspended or terminated due to unlawful conduct?
Your service may be suspended or terminated due to unlawful conduct.
  May 12, 2018 5:31:00 AM      Pre-sales Questions, Billing Assistance
  How do I pay using Skrill (Moneybookers)?
If you have a Skrill Visa® Prepaid Card, you can use it to pay for your services using the Credit Card payment method.
  May 12, 2018 6:39:00 AM      Billing Assistance
  How do I pay using Webmoney?
If you have a PaySpark Mastercard associated with your Webmoney account, you should be able to use it to pay for your services using the Credit Card payment method.
  Mar 01, 2021 12:07:00 AM      Billing Assistance
  How to include any of our services as part of a contract?
Are you working on a website for a client? Does your client require to have a server for his website?
  May 12, 2018 3:38:00 AM      Billing Assistance
  Why is my service suspended?
If your service is suspended, please verify the bandwidth usage of your service.
  May 12, 2018 5:42:00 AM      Billing Assistance
  How do I get a refund?
We're sorry to see you go. If we can do anything to make it better, please let us know.
  May 12, 2018 5:52:00 AM      Billing Assistance
  How can I upgrade/downgrade my server?
You can easily upgrade or downgrade your server at any time through your Dashboard.
  May 12, 2018 9:07:00 AM      Billing Assistance