Knowledge Base


Browse our Knowledge Base by category.

Popular Articles

People found these articles the most useful.

  Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from '' : failed to load external entity
Assuming there are no issues on your web server configuration and the remote server is online, you may want to check if the SSL Certificate associated with the external entity is valid.
  Jun 04, 2020 1:25:00 PM      Troubleshooting, Development      PHP, soapclient
  Mail delivery failed: returning message to sender
You sent an email, and it was bounced (returned) back to you.
  May 27, 2020 8:53:00 PM      Troubleshooting, Email Assistance
  My site is blank after changing the password
Check the error log file for errors. Coding errors on your website are most likely causing the blank pages.
  May 12, 2018 2:43:00 AM      Troubleshooting, Development
  Read and send email through email clients
Use the following settings to read and send email messages in mail clients, like Microsoft Outlook and Apple Mail.
  May 14, 2020 4:55:00 AM      Email Assistance      imap, pop, smtp
  Please help, I'm receiving DDoS attacks
If you can use the control panel to manage your service, connect via SSH or VNC, most likely, it is not a DDoS attack.
  May 12, 2018 2:48:00 AM      Troubleshooting